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The TSIA STAR Awards are the best way to show the world the amazing things your company is doing, both as an organization and for the benefit of your customers. We’re excited to announce that the nomination period for the 2017 STAR Awards is now open! If you’re a current TSIA member, you’re invited to send in a nomination for your company in any of this year's categories for a chance to win one of the highest honors in the technology and services industry. Here’s everything you need to know about the awards and how to apply.

What Are the STAR Awards?

The STAR Awards program is a longstanding hallmark of the TSIA member community that recognizes excellence and innovation in technology and services. TSIA member companies of all sizes are eligible to nominate their company for the opportunity to showcase their commitment to outstanding innovation, leadership, and excellence in any of this year’s categories spanning TSIA’s areas of research expertise:

  • Best Practices in the Delivery of Support Services
  • Best Practices in the Delivery of Field Services
  • Best Practices in Service Offer Development
  • Best Practices in Customer Success
  • Best Practices in Knowledge Management
  • Innovation in Leveraging Analytics for Service Excellence
  • Innovation in Leveraging Social Support for Service Excellence
  • Innovation in the Transformation of Support Services
  • Innovation in Execution of Education Services
  • Innovation in a Managed XaaS Solution
  • Innovation in Expand Selling Programs
  • Innovation in Enabling Customer Outcomes – Professional Services

Participating in the STAR Awards uniquely allows your company to gauge your performance against others in the industry. If selected as a winner in one of this year's categories, you will be recognized by your peers as being among the best in the business. Take a look at last year’s winners!

What a great honor…our senior management recognizes this as the equivalent of ‘The Oscars’ in the technology support industry.


How to Nominate Your Company for a STAR Award

To nominate your company, simply complete the STAR Awards nomination form no later than May 31, 2017. Once the form has been submitted, you will soon receive detailed information about the next steps in the application process. The sooner you submit, the more time you will have to complete the rest of the application process, so don’t delay!

Watch These Instructional Webinars to Increase Your Chances of Winning!

For a complete guide on the STAR Awards process, including what you’ll need in order to apply, important dates to remember, and tips and tricks that can help you increase your chances of winning, TSIA is hosting two STAR Awards instructional webinars:

"2017 STAR Awards On-Demand Instruction Guide"

Watch the 2017 STAR Awards On-Demand Instruction Guide, the first of a two-part STAR Awards instructional webinar series. You’ll learn key information on what it takes to effectively participate in this rigorous, peer-judged competition including:

  • An overview of the 2017 STAR Awards season
  • Exploration of the 2017 STAR Awards categories
  • What to consider when assembling a STAR Award application team
  • Suggested processes that help keep your STAR Award submission plan on track
  • What details and metrics make a STAR Awards story compelling
  • Enhancements to this year's STAR Awards program, including better opportunities for TSIA member companies of all sizes to compete and win

Watch this webinar On-Demand here.

"Good vs. Winning STAR Awards Applications with Q&A"

In this upcoming live webinar, airing Thursday, June 1, 2017 at 10 AM PT, you will hear recommendations for taking a good STAR Awards application to the next level and increasing your chances of winning. You're also encouraged to bring your top questions about the process for a live Q&A session. Whether this is your first time competing or you are an old pro, everyone will gain valuable information by attending. Come prepared to engage, learn, and leverage insider knowledge, tips, and tricks for success in this year’s STAR Awards competition!

Register for this upcoming webinar here.

For more questions about the STAR Awards, nominations, or the application process, please visit the STAR Awards FAQ page or directly contact me, Sheri Kennedy, TSIA's Member Programs Manager.

Don't miss this chance to nominate your company for a chance to rise to stardom amongst your peers in the technology industry!

Download Now

Sheri Kennedy

About Author Sheri Kennedy

Sheri Kennedy is the senior member programs manager for TSIA. With over 20 years in the technology industry, she applies her experience by working closely with TSIA member companies to help them showcase and enhance the great things they are doing. Sheri helps TSIA members celebrate success and focus on constant improvement, both organizationally and at the individual level.

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