Thomas Pridham

Thomas Pridham

SVP & GM Strategic Services and Major Accounts Program


In this important role that serves to move the TSIA mission forward, Tom Pridham maintains overall responsibility for developing and providing members with a full suite of advanced services including the TSIA Rated Outstanding Certification, TSIA Excellence in Service Operations, and the J.D. Power/Certified Technology Service and Support Certification, as well as Advisory and Consulting Services delivered in conjunction with our alliance partners.


Previously, Pridham was the CEO of Diversified Software; president of Micro Optics Design Corporation; and vice president, Western region, for Amdahl Corporation.  In each of these executive roles he gained the knowledge that service and support is a critical foundation for effective and efficient procurement, installation, implementation, integration, deployment, and ongoing use of hardware, software, and services to global corporations.  As a result, Pridham shares TSIA’s passion for the need for technology companies to increase their investment in service research and innovation in order to meet the growing complexity and demands of our service-based economy.


He holds a bachelor of arts degree in commerce and economics from the University of Toronto.


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