Vele Galovski

VP, Field Services Research

Vele Galovski is the vice president of field services research for TSIA. In this role, he works closely with member companies to deliver research and advisory programs focused on helping them optimize field service delivery and engineer profitable customer outcomes



Vele Galovski

Vele Galovski Talks About Field Services

 
Strategic Services Journey Map

Top Field Services Strategic Services Engagements

  • Crafting Differentiated Field Service Offers
  • Outcome Engineering
  • The What, Who, How and Why of Field Service Adoption
  • Smart Services for Smart Products: How the Internet of Things Affects Industrial Equipment
  • TSIA Point of View
  • How to Achieve Your Strategic Plan
  • Spare Parts Logistics: From the Pony Express to Same-Day Delivery
  • Service Delivery Channel Optimization
 
 

See What I'm Up To

Check out the most recent field services resources.


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10 Facts About Service Delivery Optimization and the Role of IoT

Get 10 facts every industrial and OEM company should know about service delivery and see the 5, must-have, on-site incident performance metrics.

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Unlocking Digital Transformation Opportunities in Industrial Equipment

Get an overview of the state of services for industrial equipment and learn which trends and capabilities to embrace to succeed in 2019 and beyond.

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Research Report

Why Services is the Key to Digitally Transforming Equipment Manufacturers

This ebook aims to provide OEMs with an introduction to new business opportunities that can be unlocked with the Internet of Things.

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Research Report

Spare Parts and Logistics 2018 Multi-Member Study Report

This report looks at the results of the TSIA annual survey that is focused on the hottest topics and concerns around spare parts and logistics.

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The State of Field Services 2019

See which key field service trends and core capabilities OEMs need to embrace to succeed in 2019.

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Research Report

The State of Field Services: 2019

This report discusses key marketplace trends and critical capabilities that field services organizations must acquire to ensure success in 2019.

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The New Field Service Organization

Find out how field service organizations are reinventing themselves to play a new, critical role for hardware and equipment manufacturers.

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Research Report

TSIA HT 20, Q3 2018

The Healthcare Technology 20 tracks 20 of the largest global providers of tech solutions to the healthcare industry. This report is for Q3 2018.

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Creating Field Service Offers that Increase Customer Value

Identify and develop differentiated field service offerings that drive profitable services revenue growth and deliver business value to customers.

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Research Report

The State of Healthcare Technology: 2018-2019

Ensure your healthcare organization is equipped for success by focusing on the core capabilities that help improve provider business outcomes.

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The State of Healthcare Technology 2018-2019

Get the latest research, data, and trends on how healthcare technology organizations are evolving to adjust to a changing economy.

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Winning the Field Services Talent War

Join us to learn key findings from TSIA’s Field Service Workforce and Compensation Study and find out how your organization can win the talent war.