Vele Galovski

VP, Field Services Research

Vele Galovski is the vice president of field services research for TSIA. In this role, he works closely with member companies to deliver research and advisory programs focused on helping them optimize field service delivery and engineer profitable customer outcomes

Vele Galovski

Vele Galovski Talks About Field Services

Strategic Services Journey Map

Top Field Services Strategic Services Engagements

  • Crafting Differentiated Field Service Offers
  • Outcome Engineering
  • The What, Who, How and Why of Field Service Adoption
  • Smart Services for Smart Products: How the Internet of Things Affects Industrial Equipment
  • TSIA Point of View
  • How to Achieve Your Strategic Plan
  • Spare Parts Logistics: From the Pony Express to Same-Day Delivery
  • Service Delivery Channel Optimization

See What I'm Up To

Check out the most recent field services resources.

March 22

The State of Field Services 2019

See which key field service trends and core capabilities OEMs need to embrace to succeed in 2019.


The New Field Service Organization

Find out how field service organizations are reinventing themselves to play a new, critical role for hardware and equipment manufacturers.

Research Report

TSIA HT 20, Q3 2018

The Healthcare Technology 20 tracks 20 of the largest global providers of tech solutions to the healthcare industry. This report is for Q3 2018.


Creating Field Service Offers that Increase Customer Value

Identify and develop differentiated field service offerings that drive profitable services revenue growth and deliver business value to customers.

Research Report

The State of Healthcare Technology: 2018-2019

Ensure your healthcare organization is equipped for success by focusing on the core capabilities that help improve provider business outcomes.


The State of Healthcare Technology 2018-2019

Get the latest research, data, and trends on how healthcare technology organizations are evolving to adjust to a changing economy.


Winning the Field Services Talent War

Join us to learn key findings from TSIA’s Field Service Workforce and Compensation Study and find out how your organization can win the talent war.


The Digital Transformation of OEM's and Hardware Companies

VP-level and above attendees will participate in facilitated peer discussions on key business challenges. The sessions will be led by TSIA research . . .

Research Report

The Impact of Smart, Connected Products on Business Models

Smart, connected products are disrupting industrial equipment company business models. Download this resource to learn more.


The State of Field Services 2018

See which key field service trends and core capabilities your organization needs to embrace to succeed in 2018.

Research Report

Spare Parts and Logistics 2017 Multi-Member Study Report

The results of TSIA’s annual multi-member survey focused on the hottest topics and concerns around spare parts and logistics.

Research Report

The State of Field Services: 2018

This report features what’s trending in field services this year and serves as a guide on how to achieve success in 2018 and beyond.