Jeff Connolly

Sr. Director, Managed Services Research

Jeff Connolly is the senior director of managed services research for TSIA. He is a video and telecommunications industry veteran, with over 20 years of experience in managed services and cloud delivery models. In his role at TSIA, Jeff provides members with fact-based education and insight into the performance and operations of managed services providers of all sizes.



Jeff Connolly

How TSIA Advisory Works With You

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Top Managed Services Advisory Engagements

  • The State of the Industry and the Case for Transformation
  • Emerging Economic Engines for Technology Providers
  • Kickstarting Your Managed Services Business
  • Managed and XaaS Maturity Models
  • The Relationship Between Managed and XaaS
  • Client Management, Customer Success and Managed Services
  • Optimizing Your Organization for Service-Led Solutions
  • Scaling Delivery for “Operate” Solutions
  • Successfully Selling Managed Services
  • Managed Services Product Management Structures Best Practices