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Professor Harald Kopp is the director of industrial services research for TSIA. In this role, he is responsible for the further development and enhancement of TSIA’s research agenda, according to the needs of businesses in the EMEA region and for industrial equipment manufacturers. His focus is chiefly on services in industrial automation, equipment, instruments, and technology companies.
Harald also currently teaches an MBA program for sales and service engineering at Furtwangen University in Germany. This MBA program prepares young professionals for a career in service and focuses on industrial and IT service.
Prior to joining Furtwangen University in 2004, Harald already had 10 years of experience in the areas of supply chain management, logistics, and IT services. This experience was gained during his various roles as logistics manager with fashion company HUGO BOSS, an SAP consultant for IT service provider Novasoft (now Ciber), and an IT manager at FESTO, an industrial equipment manufacturer and industrial service provider.
Harald has 25+ years of accomplished experience in the areas of supply chain management, IT consulting, and industrial services. He holds a degree in economics from Tübingen University, Germany.
Harald is a regular contributor to the TSIA blog on the topics of industrial equipment, intro to the Internet of Things (IoT), the remote services continuum, and smart, connected products.
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TSIA Industrial Equipment 40, Q2 2022
The TSIA IE 40 Index aggregates and analyzes the financial outcomes of 40 industrial manufacturers quarter to quarter. This Data View looks at Q2 2022
From Traditional to XaaS Hardware: Navigating Your Digital Transformation
Join us as we discuss the waves of digital transformation for industrial equipment companies and the digital capabilities needed for each.
How Do OEMs Leverage Analytics to Monetize Offers and Drive Customer Business Ou
An install base with product telemetry is a foundational digital transformation initiative. However, it is not a monetizable play by itself. OEMs are . . .
The State of Services for Industrial Equipment Manufacturers: 2022
This report summarizes top member inquiries of 2021 from industrial equipment companies, identifying the most relevant business challenges for 2022.
TSIA Industrial Equipment 40, Q2 2021
The TSIA IE 40 Index aggregates and analyzes the financial outcomes of 40 industrial manufacturers quarter to quarter. This Dataview looks at Q2 2020.
The State of Services for Industrial Equipment Manufacturers 2021
Get insight into emerging trends in industrial equipment and key focus areas for 2021, including strategic planning for digital transformation.
The State of Services for Industrial Equipment Manufacturers: 2021
This report summarizes top member inquiries of 2020 from industrial equipment companies, identifying the most relevant business challenges for 2021.
TSIA Industrial Equipment 40, Q4 2020
The TSIA IE 40 Index aggregates and analyzes the financial outcomes of 40 industrial manufacturers quarter to quarter. This Dataview looks at Q4 2020.
TSIA Industrial Equipment 40, Q3 2020
The TSIA IE 40 Index aggregates and analyzes the financial outcomes of 40 industrial manufacturers quarter to quarter. This Dataview looks at Q3 2020
Emerging Trends in Managing the Customer Lifecycle in Industrial Equipment
Join us as we explore the state of services in industrial equipment and discuss how the pandemic is accelerating digital transformation for OEMs.
The New Customer Lifecycle Management for OEMs
This report looks at the new customer lifecycle management for equipment manufacturers and OEMs.
2020 Technology Stack in Industrial Equipment
Download this report to find out which technology investments are driving financial success for Industrial equipment manufacturers.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.