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Professor Harald Kopp is the director of industrial services research for TSIA. In this role, he is responsible for the further development and enhancement of TSIA’s research agenda, according to the needs of businesses in the EMEA region. His focus is chiefly on services in industrial automation, equipment, instruments, and technology companies.
Harald also currently teaches in a MBA program for sales and service engineering at Furtwangen University. This MBA program prepares young professionals for a career in service. The focus of the program is in the area of industrial and IT service. Prior to joining Furtwangen University in 2004, Harald already had 10 years of experience in the areas of supply chain management, logistics, and IT services. This experience was gained during his various roles of a logistics manager with fashion company HUGO BOSS, an SAP consultant for IT service provider Novasoft (now Ciber), and an IT manager at FESTO, an industrial equipment manufacturer and industrial service provider. He holds a university diploma degree in economics from Tübingen University, Germany.
Harald is a regular contributor to the TSIA blog on the topics of industrial equipment, intro to the Internet of Things (IoT), the remote services continuum, and smart, connected products.
Emerging Trends in Managing the Customer Lifecycle in Industrial Equipment
Join us as we explore the state of services in industrial equipment and discuss how the pandemic is accelerating digital transformation for OEMs.
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The New Customer Lifecycle Management for OEMs
This report looks at the new customer lifecycle management for equipment manufacturers and OEMs.
2020 Technology Stack in Industrial Equipment
Download this report to find out which technology investments are driving financial success for Industrial equipment manufacturers.
The State of Services for Industrial Equipment Manufacturers: 2020
This report summarizes top member inquiries of 2019 from industrial equipment companies, identifying the most relevant business challenges for 2020.
TSIA Industrial Equipment 40, Q3 2019
The TSIA IE 40 Index aggregates and analyzes the financial outcomes of 40 industrial manufacturers quarter to quarter. This Dataview looks at Q3 2019.
The Journey from “Free to Fee” to “Tech as-a-Service”
TSIA has been tracking the industry for nearly a decade. We have seen the disruption of traditional OEM business models due to two mega-trends: . . .
TSIA Industrial Equipment 40, Q2 2019
The TSIA IE 40 Index aggregates and analyzes the financial outcomes of 40 industrial manufacturers quarter to quarter. This Dataview looks at Q2 2019.
TSIA Industrial Equipment 40, Q1 2019
The TSIA IE 40 analyzes the financial outcomes of 40 industrial manufacturers each quarter, including trends in their services lines of business.
Unlocking Digital Transformation Opportunities in Industrial Equipment
Get an overview of the state of services for industrial equipment and learn which trends and capabilities to embrace to succeed in 2019 and beyond.
Why Services is the Key to Digitally Transforming Equipment Manufacturers
This ebook aims to provide OEMs with an introduction to new business opportunities that can be unlocked with the Internet of Things.
The State of Services for Industrial Equipment Manufacturers: 2019
This report summarizes top member inquiries of 2018 from industrial equipment companies, identifying the most relevant business challenges for 2019.
TSIA Industrial Equipment 40, Q4 2018
The TSIA IE 40 Index aggregates and analyzes the financial outcomes of 40 industrial manufacturers quarter to quarter. This Dataview looks at Q4 2018.