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Harald Kopp
Director, Industrial Services Research
Professor Harald Kopp is the director of industrial services research for TSIA. In this role, he is responsible for the further development and enhancement of TSIA’s research agenda, according to the needs of businesses in the EMEA region and for industrial equipment manufacturers. His focus is chiefly on services in industrial automation, equipment, instruments, and technology companies.
Professor Harald Kopp is the director of industrial services research for TSIA. In this role, he is responsible for the further development and enhancement of TSIA’s research agenda, according to the needs of businesses in the EMEA region and for industrial equipment manufacturers. His focus is chiefly on services in industrial automation, equipment, instruments, and technology companies.
Harald also currently teaches an MBA program for sales and service engineering at Furtwangen University in Germany. This MBA program prepares young professionals for a career in service and focuses on industrial and IT service.
Prior to joining Furtwangen University in 2004, Harald already had 10 years of experience in the areas of supply chain management, logistics, and IT services. This experience was gained during his various roles as logistics manager with fashion company HUGO BOSS, an SAP consultant for IT service provider Novasoft (now Ciber), and an IT manager at FESTO, an industrial equipment manufacturer and industrial service provider.
Harald has 25+ years of accomplished experience in the areas of supply chain management, IT consulting, and industrial services. He holds a degree in economics from Tübingen University, Germany.
Harald is a regular contributor to the TSIA blog on the topics of industrial equipment, intro to the Internet of Things (IoT), the remote services continuum, and smart, connected products.
Top Industrial Services Advisory Engagements
- Services Is the Key to Digitally Transforming Equipment Manufacturers
- Customer Lifecycle Management With the Land Adopt Expand Renew (LAER) Model for IoT and Digitally Enabled Services
- From B2B to B4B: Consumption and Business Models of the Future
- Transform Your Business Model With the Remote Services Continuum
- Successful Business Models: The Age of IoT, Industrial Internet, and Industry 4.0
- Outcome Engineering in Hardware and Industrial Equipment Industries
- Growing Service Revenues in Industrial Equipment Industries
- Adoption and Outcome Offers in Industrial Equipment
- State of Services in Industrial Equipment Industries
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