In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Bo Di Muccio

Distinguished VP, Professional Services Research and VP, TSIA Advisory Delivery

Bo Di Muccio, Ph.D., is the distinguished vice president of professional services research and vice president of advisory delivery for TSIA, and the chairperson of the TSIA Professional Services Advisory Board. He is responsible for developing and delivering research and advisory programs that are focused on helping executives to build and optimize professional services in many of the world's leading technology companies. Bo earned the title of TSIA Distinguished Researcher when he reached over ten years in a research role at TSIA, having authored over 50 research articles, answered 1,500+ member inquiries, and developed frameworks and survey methodologies that helped members address complex business challenges. Bo also continues to take a lead role as a mentor, helping other members of the TSIA Research team master their skills.

Top Professional Services Advisory Engagements

  • Professional Services Strategy
  • Professional Services Delivery Optimization
  • The Impact of XaaS on Professional Services
  • Extreme Project Performance: What Best in Class Professional Services Looks Like
  • How to Make Professional Services a LAER Engine
  • Optimizing Resource Management
  • Structuring Professional Services Organizations
  • Utilization Accelerator
  • Professional Services Sales Optimization
Research Report

The State of Professional Services: 2019

Annual report providing an overall snapshot of the professional services discipline based on benchmarking data and the hottest topics/trends of 2019.

Research Report

The Future of Technology Professional Services

This report looks at the state of embedded professional services organizations as compared to 20 years ago.

Research Report

The PSO's Guide to Professional Services Strategic Alignment

This report provides a step-by-step approach to aligning your professional services charter with overall business objectives.


The Four P's of the Future Delivery Model

In the era of product-led 'attach services,' organizations had built services to optimize product adoption. In the era of service-led offers (XaaS, . . .


The State of Professional Services 2022

Join us for this 45-minute webinar where we will discuss trends and metrics that reveal what lies ahead for professional services in 2022.


If You Are Struggling to Develop or Grow Your Partner Eco-system, This Session I

The whole is greater than the sum of the parts. The modern technology services practice needs a partner ecosystem to serve as a force multiplier. . . .


Professional Services Hot Topics for 2021

At TSIA, we are constantly scanning for what’s popping in the industry. These “hot topics” tend to be excellent indicators of the key business . . .


The Role of Professional Services in SaaS

Learn what professional services organizations need to do to thrive as a result of industry change and SaaS.


Moving to a Virtual Delivery Model: Best Practices Revealed

Learn how organizations are successfully transitioning to a virtual delivery motion.


Moving to a Subscription Model in Professional Services

This webinar uncovers the value of moving professional services away from transactional and toward subscription models.

Data View

Professional Services Market Rates Study Summary: 2020

This Dataview summarizes the findings of the TSIA 2020 PS Market Rates Multi-Member Study.


Next Gen Resource Management Tools and Best Practices (sponsored by Kimble Appli

Is your RM team organized correctly? Has it invested properly and has it been chartered to produce clear, meaningful business outcomes? What does a . . .