Bo Di Muccio, Ph.D., is the distinguished vice president of professional services research and advisory services for TSIA, and the chairperson of the TSIA Professional Services Advisory Board. He is responsible for developing and delivering research and advisory programs that are focused on helping executives to build and optimize professional services in many of the world's leading technology companies. Bo earned the title of TSIA Distinguished Researcher when he reached over ten years in a research role at TSIA, having authored over 50 research articles, answered 1,500+ member inquiries, and developed frameworks and survey methodologies that helped members address complex business challenges. Bo also continues to take a lead role as a mentor, helping other members of the TSIA Research team master their skills.
He has 20 years of experience in technology industry research, analysis, and consulting, including experience in hardware, software, and services. Prior to TSIA, he managed consulting services research at International Data Corporation (IDC). He also had a lengthy tenure at Deloitte Consulting, where he served several business units in a variety of roles, including services strategy and marketing, market research, competitive intelligence, and client service. He also held market research roles at AltaVista Company and Compaq Computer Corporation prior to his tenure at Deloitte.
Bo earned his master's and doctoral degrees in international relations from the School of International Relations at the University of Southern California and was a tenure-track faculty member of the University of Florida's Department of Political Science prior to beginning his career in the technology sector.
Bo frequently writes about these topics on the TSIA blog on the topics of professional services, professional services pricing, project performance, and tips for a successful professional services organization.
Aligning for Professional Services Success
Join us for TSIA’s best observations and guidance on how to align for professional services success.
The PSO's Guide to Charter Alignment
This ebook provides a step-by-step approach to aligning your professional services (PS) charter with overall business objectives. Having an aligned . . .
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10 Key Practices of Successful PS Organizations
This report highlights the 10 key practices of successful PS organizations.
Professional Services Pricing Guide
Professional services orgs get a lot of sales push back when it comes to pricing. Should you be giving your services away for free?
Professional Services Market Rates Study Highlights
One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!
Top Six Steps for Defining and Tracking Utilization
Steps to define and track billable utilization for professional services organizations for a productive consulting staff and increased margins
Achieving Extreme Project Performance
Although dropping margin dollars to the bottom line is an important goal, there's more to project performance than profit.This 6-page paper . . .
Professional Services Compensation: 2017
This DataView summarizes the key compensation trends as identified by the 2017 Professional Services Compensation Study.
Making the Case for Powering Up with PS Sales
This DataView looks at the impact and benefits a dedicated services sales team has on key PS metrics; includes content and metrics.
PS Market Rates Study Summary: 2016
This summary of the TSIA 2016 Professional Services Market Rates Multi-Member Study reviews some of the key findings to the entire PS membership.
PS Financial Performance Benchmarks
This DataView reviews benchmark data on the PS Business Model.
The State of Professional Services: 2017
This report provides an in-depth look into professional services key trends, and addresses the shift that's taking place in 2017.
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