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Bo Di Muccio

Distinguished VP, Professional Services Research and VP, TSIA Advisory Delivery

Bo Di Muccio, Ph.D., is the distinguished vice president of professional services research and vice president of advisory delivery for TSIA, and the chairperson of the TSIA Professional Services Advisory Board. He is responsible for developing and delivering research and advisory programs that are focused on helping executives to build and optimize professional services in many of the world's leading technology companies. Bo earned the title of TSIA Distinguished Researcher when he reached over ten years in a research role at TSIA, having authored over 50 research articles, answered 1,500+ member inquiries, and developed frameworks and survey methodologies that helped members address complex business challenges. Bo also continues to take a lead role as a mentor, helping other members of the TSIA Research team master their skills.

Top Professional Services Advisory Engagements

  • Professional Services Strategy
  • Professional Services Delivery Optimization
  • The Impact of XaaS on Professional Services
  • Extreme Project Performance: What Best in Class Professional Services Looks Like
  • How to Make Professional Services a LAER Engine
  • Optimizing Resource Management
  • Structuring Professional Services Organizations
  • Utilization Accelerator
  • Professional Services Sales Optimization

Research and Webinars

Check out the most recent Professional Services resources.


Moving to a Subscription Model in Professional Services

This webinar uncovers the value of moving professional services away from transactional and toward subscription models.

Data View

Professional Services Market Rates Study Summary: 2020

This Dataview summarizes the findings of the TSIA 2020 PS Market Rates Multi-Member Study.


Next Gen Resource Management Tools and Best Practices (sponsored by Kimble Appli

Is your RM team organized correctly? Has it invested properly and has it been chartered to produce clear, meaningful business outcomes? What does a . . .


Optimizing the Professional Services Sales Motion to Deliver Customer Outcomes a

Our industry has generally gotten pretty good at the sales motion related to successful attach of product led implementation services. But for . . .


Services Engineering Tips and Tricks

Increasingly, successful XaaS is about the XaaS providers’ ability to get the services motions right so that they maximize customer adoption and . . .


Leveraging the TSIA Professional Services Maturity Model to Improve Your PS Busi

Despite decades of change, turbulence, industry transformation and even a global pandemic, there’s a technology professional services truth that . . .


The State of Professional Services 2021

Is XaaS transformation and underlying industry changes having a dramatic impact on professional services? Join this webinar to find out.

Research Report

The State of Professional Services: 2021

A review of the past year, current industry trends, and the landscape for the upcoming year in professional services.

Research Report

Pulling the Cost Lever

This paper serves as a set of clear examples as to how the PS Compensation Study can be used to help businesses improve.


Making PS a LAER Engine 101: Accelerate Customer Time to Value

Learn critical practices, skills, metrics, and tools you should consider so that your PS function is firing on all cylinders.

Research Report

Professional Services Market Rates Study

One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!


The Green Flag is Coming: Is Your Professional Services Engine Tuned

Join us for this virtual summit to flesh out what tuning your PS engine should look like.