Bo Di Muccio, Ph.D., is the vice president of professional services research and advisory services for TSIA, and the chairperson of the TSIA Professional Services Advisory Board. He is responsible for developing and delivering research and advisory programs that are focused on helping executives to build and optimize professional services in many of the world's leading technology companies.
He has nearly 15 years of experience in technology industry research, analysis, and consulting, including experience in hardware, software, and services. Prior to TSIA, he was the program manager for consulting services research at International Data Corporation (IDC). He also had a lengthy tenure at Deloitte Consulting, where he served several business units in a variety of roles, including services strategy and marketing, market research, competitive intelligence, and client service. He also held market research roles at AltaVista Company and Compaq Computer Corporation prior to his tenure at Deloitte.
Bo earned his master's and doctoral degrees in international political economy from the School of International Relations at the University of Southern California and was a tenure-track faculty member of the University of Florida's Department of Political Science prior to beginning his career in the technology sector.
Bo is a regular contributor to the Inside Technology Services blog on the topics of professional services, tips for a successful professional services organization, and project performance.
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10 Key Practices of Successful PS Organizations
This report provides an in-depth look into professional services key trends, and addresses the shift that's taking place in 2017.
Professional Services Market Rates Study Highlights
One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!
Professional Services Pricing Guide
Professional services orgs get a lot of sales push back when it comes to pricing. Should you be giving your services away for free?
Top Six Steps for Defining and Tracking Utilization
Steps to define and track billable utilization for professional services organizations for a productive consulting staff and increased margins
Achieving Extreme Project Performance
Although dropping margin dollars to the bottom line is an important goal, there's more to project performance than profit.
This 6-page paper . . .
Professional Services Compensation: 2017
This DataView summarizes the key compensation trends as identified by the 2017 Professional Services Compensation Study.
Making the Case for Powering Up with PS Sales
This DataView looks at the impact and benefits a dedicated services sales team has on key PS metrics; includes content and metrics.
Professional Services Market Rates Study Summary: 2016
This summary of the TSIA 2016 Professional Services Market Rates Multi-Member Study reviews some of the key findings to the entire PS membership.
PS Financial Performance Benchmarks
This DataView reviews benchmark data on the PS Business Model.
The State of Professional Services: 2017
Professional Services Pulse Session: The State of Professional Services 2017
Find out the latest trends in professional services for 2017, including changes in the industry and how executives should adapt.
Salary Comparison Dashboard
Compare your compensation levels (base and OTE) against a benchmark of the same primary product type and services profile.
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.