Thomas Lah

Executive Director

Thomas Lah is the executive director of the Technology Services Industry Association (TSIA), the leading association for today's technology and services organizations. He is the author of many popular books on trends affecting the tech industry, his latest being Technology-as-a-Service Playbook: How to Grow a Profitable Subscription Business. For over 20 years, he has been helping some of the world's largest technology companies improve the efficiency of their daily operations.



Thomas Lah

See What I'm Up To

Check out the most recent resources by Thomas.


documents-icon
Research Report

TSIA Adoption Framework Research Report

This paper helps answer the questions: What does good adoption look likeHow do you assess customer adoption?Who is responsible for driving . . .

documents-icon
Research Report

Emerging Economic Engines of Technology Providers Research Report

Topics covering the economic engines of tech providers including revenue streams, trends, natural transitions, and how to set up economic engines.

documents-icon
Research Report

From Technology as an Asset to Technology as a Service: The Four Phases of Swall Research Report

This paper provides a framework to understand where your company is in the journey to transitioning to a subscription-based business model.

video-icon
Webinar

2014 Service Capability Heatmap Webinar

Thomas Lah discusses how service organizations can remain competitive in a B4B world and the capabilities service organizations are investing in.

video-icon
Webinar

Technology & Services 50 Q1 2018 Webinar

Join Thomas Lah as he identifies the latest observations and trends to track for the technology services industry.

documents-icon
Research Report

TSIA Cloud 40, Q1 2018 Research Report

TSIA analysis of 40 public cloud computing companies in the areas of revenue growth, profitability, and financial business model.

documents-icon
Research Report

TSIA 2018 Capabilities Heatmap Research Report

Get insight into the organizational capabilities your services business needs to master in order to improve its operational and financial performance.

video-icon
Webinar

Technology & Services 50 Q4 2017 Webinar

Join Thomas Lah as he identifies the latest observations and trends for the technology services industry.

documents-icon
Research Report

The Significant Impact of ASC 606 on Technology Companies Research Report

A look at the new ASC 606 revenue recognition guidelines and their impact on tech companies.

documents-icon
Research Report

The Supplier-Led Sales Model Research Report

This paper examines the supplier-led sales model that tech companies need to pursue to deliver business outcomes for their customers.

video-icon
Webinar

Technology & Services 50 Q3 2017 Webinar

Join Thomas Lah for the quarterly financial performance trends of fifty publicly traded companies known as the Technology and Service 50 Index.

documents-icon
Research Report

2017 Organizational Structure Survey Results Research Report

Summary results from the TSIA 2017 Organizational Structure Survey.