Cookie Settings

In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies. View our privacy policy.

AcceptRejectPreferences
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
View more free research
View more premium research
Research Report

Elements of Value in Technology Service Offers

Read the full report on the TSIA Portal

Sign-up for free
Sign-up for free

Join today and unlock the critical insights keeping tech leaders ahead.

Contact us

Already have an account?

Sign in
September 27, 2024

Overview

Challenges
As digital transformation accelerates, companies must strategically adapt their service offerings to remain competitive. This report reviews current trends and provides actionable insights for companies looking to optimize their service portfolio strategies.
Summary
The report delves into the evolving landscape of technology service offers, emphasizing the importance of effectively managing value elements to enhance customer outcomes. With rapid digital transformation and a shift toward service-led experiences, companies face both challenges and opportunities in refining their offering management strategies to drive growth and profitability.

Included in the full report

Value in Offering Management

There is a crucial need to understand and articulate the value propositions within offerings, focusing on both perceived benefits and costs.

‍

Service Convergence:

The trend toward blending previously siloed service lines into more comprehensive service offers is accelerating, particularly in customer success and managed services.

‍

Monetization of Data:

Companies are significantly invested in leveraging data and analytics for value generation, but many are still struggling to explicitly monetize these assets.

‍

Professional Services Subscription Growth:

There is a rising interest and opportunity in adopting subscription models for professional services, transitioning towards premium service offerings.

‍

Adoption Services Performance:

Customer success services are increasingly incorporating extensive value layers, yet many struggle with differentiation across market segments.

Powered by

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account

Trusted by Customer Success leaders worldwide

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Create an account
Have questions or need guidance?
Connect with a TSIA research expert