v6 icon (2)
Podcast

What AI-Native Startups Teach Us About Enterprise Evolution

Listen to more great content in the TSIA Portal

Already have an account?

Sign in
chevron right
Sign in
chevron right

Subscribe to this podcast on your favorite platform

image 17

Apple podcasts

image 17

Apple podcasts

image 19

Spotify

image 19

Spotify

Attend this webinar

March 21, 2025

1:00 PM EST / 10:00AM PST

Thank you for registering

Check your inbox for a confirmation email with all the necessary information, including the webinar link, date, and time.

Oops! Something went wrong while submitting the form.

Overview

Challenges

Enterprises struggle to match the agility and innovation of AI-native startups, often constrained by legacy systems and siloed service models. Bridging the “last mile” of AI adoption—where technology meets real business value—remains the toughest hurdle.

Summary

The podcast discusses the shifting landscape from traditional SaaS companies to AI-native startups, emphasizing the unique challenges and opportunities that arise with AI integration in business processes. It explores the necessity of establishing continuous training for employees, the imperative to understand customer needs, and how companies can navigate the evolving AI environment to achieve success.

Key takeaways

Transition to AI-Native Startups:

The move from consumer-focused AI applications to enterprise-driven solutions necessitates new strategies and training.

Focus on Data Security:

AI applications must ensure data safety and address organizations' confidentiality concerns.

Importance of Personalized Training:

Tailored, hands-on training programs are essential to engage the majority of employees who aren't AI enthusiasts.

Collaboration Across Services:

A seamless integration of customer success and professional services is vital for ensuring a continuous customer experience.

Adaptable Pricing Models:

Businesses must develop pricing structures that align with consumption patterns, ensuring customers receive value without surprises.

Publication date:
October 24, 2025

Podcast speakers

Thomas Lah

Executive Director and Executive VP, TSIA

Doug Duker

Director, Customer Success, You.com

Powered by
tsia intelligence logo white

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account
Laptop Portal

Trusted by top companies everywhere

Frame 373Frame 366Frame 370Frame 377Frame 382Frame 383eis logoFrame 388Hitachi vantaraFrame 365
Frame 373Frame 366Frame 370Frame 377Frame 382Frame 383eis logoFrame 388Hitachi vantaraFrame 365
Frame 373Frame 366Frame 370Frame 377Frame 382Frame 383eis logoFrame 388Hitachi vantaraFrame 365
lumenFrame 368Frame 390image logo google cloudrelias logoFrame 392FrameFrame 1Frame 2Frame 3
lumenFrame 368Frame 390image logo google cloudrelias logoFrame 392FrameFrame 1Frame 2Frame 3
lumenFrame 368Frame 390image logo google cloudrelias logoFrame 392FrameFrame 1Frame 2Frame 3
Vector (1)
Vector (2)

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Explore plans
chevron right
Have questions or need guidance?
Connect with a TSIA research expert
chevron right