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Webinar

Reimagining the B2B Customer Lifecycle

Discover how AI is reshaping customer interactions, optimizing sales and service models, and redefining success in a digital-first landscape.

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May 1, 2025

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May 1, 2025

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May 1, 2025
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Overview

Challenges

This webinar addresses how B2B tech vendors must transition from labor-heavy customer models to AI-driven solutions, to reduce costs, simplify operations, and stay competitive in a digital-first economy.

Summary

Explore the shift to AI-driven customer interactions that’s helping B2B tech companies reduce costs, enhance efficiency, and stay ahead with data-driven strategies.

Key takeaways

Learn how AI can redefine your customer lifecycle and drive business success.

Transitioning to AI

Discover how shifting from labor-intensive models to AI-driven solutions enhances efficiency and customer satisfaction.

Simplifying customer complexity

AI can streamline customer interactions, reducing friction and improving experiences for vendors and customers alike.

Redefining roles and business models

AI will shift employees to tech-focused roles while reshaping pricing, service models, and competitive strategies.

Webinar speakers

President and CEO, TSIA

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