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Webinar

Executive Panel: Deploying AI to Optimize Customer Outcomes and Financial Results

Explore how AI and GenAI can transform customer success and ROI—while tackling adoption hurdles like data integrity and executive buy-in.

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May 4, 2025

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May 4, 2025

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May 4, 2025
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Overview

Challenges

Many firms struggle to develop AI roadmaps, secure funding, and manage data integrity. Success requires leadership buy-in, clear metrics, and real-world execution.

Summary

This executive panel explores AI’s transformative impact on customer success and financial outcomes—unpacking real-world challenges, strategies, and best practices.

Key takeaways

Unlock AI’s potential with expert strategies and real-world use cases.

Building an AI roadmap

Learn how to create a strategic AI deployment plan for maximum growth.

Overcoming AI adoption hurdles

Address data integrity, change management, and securing executive buy-in.

Measuring AI success

Define key metrics to ensure AI drives real financial and customer impact.

Webinar speakers

Executive Director and Executive Vice President, TSIA

Senior Vice President of Software Development and Analytics, TSIA

SVP Global Delivery, Salesforce

Global VP of Learning Services, OpenText

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