This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

Using Analytics to Drive Customer Outcomes and Increase Adoption

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.


Everyone has access to some analytics capabilities, but what can analytics help us achieve in terms of driving customer outcomes and increasing adoption? Join this session to hear from our Data Analytics Champion Co-Chairs and hear how they are leveraging analytics within their own companies.


Presented By:

Jeremy DalleTezze

Director of Data Analytics, Technology Services Industry Association (TSIA)

George Church

Sr VP, Bentley Systems

Frank Coleman

Director of Business Operations, EMC Corporation

Publish Date: October 20, 2015

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.