Technology Services World FAQ
The Board Summit isn’t a conference. Every moment is intentionally designed for senior leaders—fostering lifelong connections, fresh perspectives, and direct access to visionaries and research executives who are redefining what’s possible.
The Board Summit is an invite-only experience for TSIA Advisory Board executives to think deeply, connect meaningfully, and act decisively on the future of technology services.
This unique gathering in San Diego provides an open and airy, retreat-like setting for unparalleled networking and the exchange of critical insights among like-minded peers and executives focused on similar research areas.
Unlike larger, more generalized events, the Summit offers increased, direct access to both industry leaders and TSIA executives. This fosters the development of deeper, more meaningful professional connections among individuals sharing common strategic interests.
The content presented is specifically curated for senior leadership, focusing on cutting-edge trends, proprietary research, and proven best practices relevant to shared domains. The event emphasizes interactive learning, utilizing formats such as focused roundtables and dedicated one-on-one meetings. This structure ensures attendees can actively engage with all resources and with each other, facilitating a highly collaborative and impactful in-person experience in a conducive environment.
The Board Summit is reserved for TSIA Advisory Board Members and a select group of nominated executives. Joining an Advisory Board is more than an invitation to the Summit—it is your inside access to year-round research, influence, and impact.
May 3-5, 2026 at the Gaylord Pacific Resort & Convention Center.
- The event will begin with a welcome reception on Sunday, May 3 at 5:00 PM PT.
- The first session will start on Monday, May 4 at 8:15 AM.
- The event will conclude with a closing reception on Tuesday, May 5 from 5:00 - 7:00 PM PT.
In-person only.
A detailed agenda will be shared with executives attending in person.
A TSIA special rate for Board Summit attendees is offered at the Gaylord Pacific Resort & Convention Center.
Book your accommodations via this booking link to secure the TSIA special rate.
The special rate is valid through April 10, 2026.
San Diego International Airport
Uber and Lyft Services are available at the San Diego International Airport.
Self-parking: $45 per day
Valet parking: $65 per day
You will receive an invitation confirmation via email from boardsummit@tsia.com.
- Breakfast and lunch served daily.
- Full access to keynotes and sessions.
- Participation in Advisory Board meetings (limited to confirmed Board Members).
No, but we encourage you to confirm your participation as soon as possible.
No, invitations are exclusive to invited guests.
To maximize your experience, we encourage full participation. Attendance at Advisory Board meetings is mandatory for current Advisory Board members.
Attendees may not record, photograph, transmit, or livestream keynotes, breakout sessions, workshops, table-side conversations, and performances without prior written authorization from TSIA. TSIA disclaims all liability for unauthorized recordings made by other attendees.
TSIA may photograph, audio record, or video record the Event and its participants, including sessions, interviews, and activities. By attending, you grant TSIA a perpetual, worldwide, royalty-free right to use your likeness, name, and company in any media now known or later developed for marketing, promotional, archival, and internal purposes, without compensation or further consent. Recordings of mainstage and breakout sessions may be made available through the TSIA Portal, and recordings of workshops or roundtables may be used for internal purposes only.
Resort business.
Yes, wi-fi information will be shared on-site.
Yes, there will be refreshments available at all times.
Please email us at boardsummit@tsia.com.
Log into your participation confirmation and click ‘Cancel’ or contact boardsumitt@tsia.com by March 31, 2026.
Substitutions or transfers are not permitted.
Yes, please review the Code of Conduct at TSIA Events here.
Technology Services World is designed for technology and services leaders responsible for growth, profitability, and customer outcomes in the AI era.
Technology Services World focuses on practical execution. Sessions are built around TSIA research, industry benchmarks, and real-world case studies to help leaders translate AI strategy into operational results.
Sessions focus on the biggest challenges facing technology services organizations today, including AI economics, services profitability, pricing strategies, customer lifecycle transformation, and operational scale.
The conference includes keynote presentations, research-led sessions, workshops, and peer networking experiences designed to help leaders learn from both TSIA experts and industry peers.
Your pass includes access to keynotes, breakout sessions, research presentations, workshops, and curated networking experiences throughout the event.
Yes. Many organizations send multiple team members so they can attend different sessions and bring back insights across roles.
Yes. Pass upgrades are available based on availability and the price difference at the time of upgrade.
Yes. Registrations can be transferred to another attendee within your organization prior to the event.
We accept major credit cards and approved invoicing options.
Registrations may be canceled for a refund (minus processing fees) before the stated deadline. After that date, registrations can typically be transferred to another attendee.
Yes. TSIA members receive discounted pricing and may also receive conference vouchers depending on their membership level.
TSIA members can register in the TSIA Portal. They can also contact their Member Success Manager for a direct link.
Yes. Eligible TSIA members can apply available conference vouchers during registration via the TSIA Portal.
The conference is where TSIA research comes to life. Members can connect directly with TSIA experts, validate strategies with peers, and accelerate the application of frameworks discussed throughout the year.
Speaker opportunities are announced seasonally. When the Call for Speakers opens, you can apply through the conference website. If applications are not currently open, you can email speakers@tsia.com to express interest.
Visit the Sponsors page to learn about available sponsorship opportunities and audience reach. You can also request information, and a member of our Partner Success team will follow up.
Submit a request, and our team will walk you through available opportunities, audience alignment, and package options tailored to your goals.
Yes. Sponsorships are designed to be flexible, whether you’re focused on pipeline, brand visibility, or thought leadership.
No. Select sponsorship tiers are sold as add-ons. Availability depends on package level and content alignment.
We prioritize practitioner-led sessions focused on real-world execution, measurable outcomes, and frameworks others can apply immediately.
Our team reviews submissions on a rolling basis. You’ll receive updates on status, next steps, and timing as selections are finalized.
The best sessions are specific, data-backed, and actionable, focused on what worked, what didn’t, and what others can do next.
Technology Services World attracts senior leaders responsible for strategy, transformation, and spend across enterprise technology organizations.
The earlier you apply, the better. Early submissions allow more opportunity for alignment with agenda themes and promotion. Speaker applications will be accepted from May 1–29, 2026.
Sponsor speakers participate through paid sponsorships that include speaking opportunities. A limited number of unsponsored sessions are curated and selected for editorial alignment.
Yes, and we encourage it. Sponsors and speakers will receive promotional guidance to amplify their presence and reach.
Yes. Most sessions are recorded, and registered attendees receive access to session recordings after the event.
Yes. The conference includes multiple opportunities to connect with peers, industry leaders, and TSIA experts through networking sessions, meetups, and community discussions.
Attendees come from leading technology companies across software, cloud, hardware, and services industries. Past attendees include organizations such as Microsoft, Salesforce, Cisco, and ServiceNow.
The conference takes place at ARIA Resort & Casino in Las Vegas, Nevada.
Yes. TSIA secures a limited discounted room block at the ARIA for conference attendees. Rooms are available on a first-come, first-served basis.
We recommend booking as early as possible to ensure availability within the discounted room block.
The event spans multiple days, featuring keynotes, breakout sessions, workshops, and networking events. The detailed agenda will be available on the conference website.