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Conference Presentation

TechByte | Unlocking Customer Engagement: A Framework for Customer Success

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After several months of digital-first behaviors resulting from the global pandemic, the expectations for innovations in customer experience have skyrocketed. Operationalizing, innovating for, and scaling customer success while providing measurable and meaningful customer experiences still challenges CS teams in companies of all sizes.

Presented By:

Disha Gosalia

Vice President of Customer Success, Freshworks

Publish Date: October 20, 2021

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