Holistic enterprise experience includes not just service experience but also experience at the infrastructure and product levels. In this session, Sid Victor, Head of Enterprise Solutions, CSS Corp, will talk about why integrating the experience triad is crucial for enterprises today. He discusses creating an experience ecosystem that drives a multi-level transformation to deliver enterprises’ most critical business outcomes. Join this session to know which technology solutions are becoming essential for enterprises to drive experience-driven growth, as Sid highlights some real-world examples of CSS Corp clients that have leveraged such solutions successfully.
In-Person attendees can watch this session on-demand.