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Conference Presentation

Service Entitlement

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Taking an organization from preventing service leakage to one that accelerates revenue opportunity is a challenging feat but one which Cisco has accomplished through striking a careful balance to meet the demands of our customers while accelerating our profit. In this session you'll learn about our programs that ensure customers receive world class service while simultaneously adding more devices to contract and unlocking tens of millions of new services revenue.

Presented By:

Jim Fuller

Senior Director, Services Entitlement, Cisco

Publish Date: May 8, 2013

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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