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Conference Presentation

Optimizing Managed Services Delivery

This report is for Managed Services members only

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In the world of Managed Services, service delivery is the offer. After working with over 160 managed services organizations, the data is revealing clear patterns in the critical organization capabilities required for success. Capabilities are made comprised of practices, measured metrics and technologies. This presentation reviews some of the key organization capabilities required for successfully scaling MS delivery operations.

 

Presented By:

George Humphrey

Vice President and Managing Director Service and Delivery Optimization, TSIA

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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