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Conference Presentation

Keynote - Leading with Legendary Success in the Sales Process

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Hear how Mimecast has adopted the PIMO model introduced at last year's TSW conference to overcome the challenge of Services teams being brought into the sales process too late. By launching a success planning methodology, alignment becomes more natural and the benefits are seen across the company. Mimecast also expanded their Implementation and Success packages to meet the needs of their expanding customer base and created the necessary KPIs to increase time to value for customers.

Presented By:

Neil Senior

VP, Global Customer Success, Mimecast

Publish Date: October 19, 2018

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Peg Rodarmel, SVP, Subscription Services, Infor

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