Today products are smart and connected. This enables new opportunities to service these products, to offer data-driven and analytic services, and to provide complete IoT platforms to run an ecosystem of connected products. Based on TSIA research and member engagements, there are a number of emerging offers types that hardware and equipment manufacturers are deploying that improve their existing product-attached services, while creating new IoT-fueled offers.
In this interactive session, we will discuss:
- TSIA frameworks for hardware and equipment manufacturer services.
- The journey from product attached to outcome services, the Remote Services Continuum.
- Examples of new, emerging IoT service offers for hardware and equipment manufacturers.