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The product business is for most manufacturers of industrial equipment highly competitive and volatile. Service revenues are more predictable and stable. Nevertheless, most manufacturers of machines, all kind of instruments, industrial automation and equipment, in general, are still product centric.
Contracts are improving the customer relationship and customer intimacy with cross- and upsell opportunities.
This session will give you insights:
This session addresses especially the challenges of manufactures of machines, instruments, automation technology and equipment.
Director, Industrial Services Research, Technology Services Industry Association (TSIA)
Publish Date: March 18, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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