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Conference Presentation

Enhancing Support Offers to Grow Service Revenue for Equipment Manufacturers

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Maintenance and support revenues are recurring, more predictable, more stable and often more profitable than product sales. In this interactive session, we will discuss how to grow services revenues by: identifying customers' outcomes by support offers enhancing the support offer portfolio along the product lifecycle leveraging connected services improving the sales of maintenance support contracts with new product deals.

Presented By:

Harald Kopp

Director Research, Industrial Services, TSIA

Thomas Salazar

Senior Manager, Service Business & Development, Nikon Precision

Mohamad Zarringhalam

Senior Vice President, Engineering Services and Customer support, Nikon Precision

Publish Date: October 18, 2016

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Peg Rodarmel, SVP, Subscription Services, Infor

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