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This presentation will summarize the results from TSIA's first Annual Consumption, Adoption, and Outcome Metrics Survey. In the first year, over 75 companies participated in the survey to give a first glimpse of how, and to what extent, members are measuring and leveraging adoption and outcome metrics. While most participants are in the infant stage of consumption analytics, several members are clear Pacesetters. In addition to summarizing the survey results we present examples of how to successfully leverage consumption analytics to improve your services business.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.