Conference Presentation

5 Lessons Learned in Our Journey Toward ML-Powered Support

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VMware has spent the last few years expanding its creation and consumption of ML across most aspects of its support business. This session will share our most critical lessons learned, the good and the bad, as we strive to embed ML pervasively across our environment. No buzzwords, no sales pitches, no math. Just real stories from the trenches and demonstrations of how we are changing the way we deliver value to our customers.

Presented By:

Alexa Erjavic

Sr. Director, Customer Solutions, VMware

Publish Date: October 22, 2019

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