TECH on Deck: Customer Success still not working? Let’s fix it.
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Elevate your Customer Success organization with orchestrated data, unified KPIs, and streamlined integrations to boost ROI.
Key insights

Delivering better ROI
Get a unique take on why most Customer Success organizations still struggle to deliver ROI, with insights to stay ahead.

Customer Success strategies
Learn how to grow your organization with orchestrated data and unified KPIs for service and sales.

Improving customer health
Discover streamlined integrations to increase renewals and upsells, as well as strategies to reduce churn.
Meet your speakers

John Ragsdale
Distinguished Researcher, VP of Technology Ecosystems, TSIA

Jason Occhialini
Head of Technology Industry Product Management, ServiceNow


Trusted by Customer Success leaders worldwide





























































TSIA is & will remain the first place I turn for all of my strategic Customer Success advisory needs.
Cameron Broussard, Head of Customer Success, Americas, SS&C Blue Prism