Reimagining the B2B Customer Lifecycle
,
ET
/
PT
Discover how AI is reshaping customer interactions, optimizing sales and service models, and redefining success in a digital-first landscape.
Key insights

Transitioning to AI
Discover how shifting from labor-intensive models to AI-driven solutions enhances efficiency and customer satisfaction.

Simplifying customer complexity
AI can streamline customer interactions, reducing friction and improving experiences for vendors and customers alike.

Redefining roles and business models
AI will shift employees to tech-focused roles while reshaping pricing, service models, and competitive strategies.
Meet your speakers

J.B. Wood
President and CEO, TSIA



Trusted by Customer Success leaders worldwide





























































TSIA has many channels to help us learn and drive change into our business... such as, inquiries, webinars, conferences—and the many white papers and presentations focused on leading-edge studies.
—Rudy Caruso, Group Director Customer Support, Oxford Instruments