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Connecting the Dots: How Technology Providers Prove Their Business Value
Learn how leaders can maximize customer value and business growth in 2025 and beyond.
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Overview
Challenges
Summary
Key takeaways
Focus on Business Value:
Technology providers must shift from a features-oriented approach to a value-centric strategy to better demonstrate impact on customer business outcomes.
Three Dimensions of Value:
Effective value assessment involves looking at corporate, job, and personal value to foster deeper connections with customers.
Collaboration for Success:
Engaging customers in co-creating value and employing collaborative workshops can enhance understanding of problems, leading to prioritized solutions.
Importance of Continuous Value Review:
Regularly reassessing customer objectives and value propositions helps maintain alignment amidst changing business environments.
Transformational Role of AI:
AI-driven tools can streamline value conversations, leading to improved win rates and helping providers deliver relevant solutions tailored to customer needs.
Podcast speakers

Thomas Lah
Executive Director and Executive VP, TSIA

Chad Quinn
CEO & Co-founder, Ecosystems.io
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