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AI Isn’t Just a Feature, It’s a Go-to-Market Strategy
Learn how leaders can maximize customer value and business growth in 2025 and beyond.
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Overview
Challenges
Summary
Key takeaways
AI in IT Operations:
AI ops platforms automate IT workflows by analyzing data to enhance performance and operational efficiency.
Value Realization Focus:
Organizations must demonstrate clear business value to ensure customer loyalty and renewals amid rising economic scrutiny.
Maturity Model Framework:
A structured approach to assess customer maturity levels in adopting AI helps align IT capabilities with operational goals.
Importance of Stakeholder Engagement:
Engaging various stakeholders, from technical teams to executives, is crucial for effective communication of value delivered.
Evolving Sales Strategies:
Transitioning to value-based selling aligned with a maturity roadmap ensures a consultative approach that meets evolving customer needs.
Podcast speakers
Thomas Lah
Executive Director and Executive Vice President, TSIA
Wendy Wooley
Vice President of Customer Experience and Strategic Programs, ScienceLogic, Inc.
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