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The professional services business is being impacted by the disruption presented by ‘as-a-service’ offerings. PS leaders are being challenged to transform their practices to support the traditional ‘Services Business’ while also supporting ‘XaaS Product Business’. Some key areas to be explored in this transformation process include business model alignment, organizational structures, and the service offerings portfolio. In this workout session, we will drill in to these challenge areas and leverage our combined experiences to develop ideas/success factors, as well as land mines to avoid while creating the right balance for the new services business model.
Distinguished VP, Professional Services Research, TSIA
Publish Date: May 7, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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