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Many organizations have turned to technology like professional services automation software to try to deliver more consistent business outcomes. But software alone doesn't solve the problem. Running a successful PS organization is both an art and a science. It's as much about the art of organization and process design _ getting people focused on the right things _ as it is about the software they use. The science is how smart technology can enable, empower and discipline them to make the fast decisions that impact performance. But why do so many PS organizations perform below their potential? How do others organize themselves to be successful? This session seeks to provide the answers. Drawing upon the experience of growing and advising a wide variety of PS organizations, as well as observations of best practice in many hundreds of similar organizations, we will provide practical tips on how to maximize performance.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.