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Conference Presentation

Who Should Own Renewals? - TSIA Interact

This report is for Service Revenue Generation members only

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The market continues to shift from a capital acquisition purchase model to a XaaS / Recurring Revenue model, demanding technology companies place additional business capabilities and focus on renewing recurring revenue. How companies determine Who should own the renewal business is a central business capability for technology companies. In this session, we will explore practices and principles to guide the decision-making process for building effective retention strategies and renewal organizations.


Tracks: Interactive Breakout, Service Revenue Generation

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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