Conference Presentation

TSIA Outcome Chains Product Training Team Workshop

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This hands-on experience will provide an overview of the Outcome Chains application in the context of executing on critical initiatives with implementation leaders, subject matter experts (SMEs) and their teams. Discover the key features of the Player License, best practices for collaborating across functions, who should be a player, and how to ACE your next initiative.

  • Assess: Select an Outcome Chains template designed by a TSIA research executive that aligns with a current or planned initiative. Identify where your organization is On Target, Off Target, or a Pacesetter based on industry validated best practices.  
  • Customize: Learn how to use the collaborative tools in Outcome Chains to customize the template. Apply your own terminology, add attachments and descriptions.
  • Execute: Leverage TSIA data insight and best practices in conjunction with current organizational capabilities to prioritize closing operational gaps on the path to becoming the pacesetter.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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