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How does Microsoft achieve and maintain leadership in a fiercely competitive professional services industry? For the last few years, the company has embarked on a world-wide transformation of the way its 21,000-strong workforce leverages collective knowledge as a competitive advantage. The goal? To create a best-in-class example of managing collective knowledge to create greater business value, increase productivity, and drive efficiency. Jean-Claude will share how Microsoft Services knowledge collaboration culture, communities, process, and tools are a key driver of business value.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.