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In order to achieve a strategic and financial advantage in an increasingly competitive market, Dimension Data, a leader in IT Services Management, has made a significant investment in Customer Success with Totango. 18 months into the partnership, Dimension Data has achieved better business results overall running on Totango, the leading enterprise Customer Success solutions. Now they are ready to reap the benefits in a big way and accelerate their customer lifetime value while exceeding customer adoption, expansion, and renewals goals. Join Dilip Kumar and Guy Nirpaz as they present the path to Customer Success at Dimension Data.
COO, Dimension Data
Publish Date: October 17, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.