Conference Presentation

Totango Case Study: Million Dollar Bet: Dimension Data is All-in for Customer Success

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In order to achieve a strategic and financial advantage in an increasingly competitive market, Dimension Data, a leader in IT Services Management, has made a significant investment in Customer Success with Totango. 18 months into the partnership, Dimension Data has achieved better business results overall running on Totango, the leading enterprise Customer Success solutions. Now they are ready to reap the benefits in a big way and accelerate their customer lifetime value while exceeding customer adoption, expansion, and renewals goals. Join Dilip Kumar and Guy Nirpaz as they present the path to Customer Success at Dimension Data.

Presented By:

Dilip Kumar

COO, Dimension Data

Publish Date: October 17, 2018

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