With XaaS, a lot more has been added to Product Management’s plate – crafting solutions that deliver value and outcomes, accelerated product release cadences, allocating roadmap capacity for telemetry, integrating traditional back office functions into the customer experience, designing for adoption, establishing new cross organizational handshakes, leveraging success science and analytics. I could go on. The good news is that growing recurring revenue can be a predictable data-driven process across the entire organization, and not just for field facing functions.
During this Power Hour, Laura Fay, Vice President, Research and Advisory for XaaS Product Management, will review what the research tells is about
- the XaaS business model trends
- practices and organizational attributes that correlate with positive business momentum
- organization structural realignment trends in response to the business need
- engagement with the services teams and customer success
- the language of XaaS and more