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There are three types of service, reactive, predictive, and proactive. We need to tie data analytics descriptions and use cases to these types of services. Doing this will help OEMs imagine what else can be done with the data to drive their customers' business outcomes. We will discuss and explain how data analytics will drive digital transformation toward outcome-based services.
Director, Field Services Research, TSIA
Publish Date: May 6, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.