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Conference Presentation

TechByte | Transforming Customer Education in a XaaS World

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As technology companies continue to transform their technology capabilities to align with the XaaS operating model, customer education must also transform in a XaaS world. In this session, we outline six transformation levers that we utilize to help organizations transform their Customer Education approach to elevate customer success and learner experience while improving margins and profitability.

Presented By:

Abhas Kumar

SVP, NIIT

Sandeep Gupta

Regional VP, Business Development, NIIT

Publish Date: May 27, 2022

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Peg Rodarmel, SVP, Subscription Services, Infor

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