This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

TechByte _ Customer Feedback Without Action Is Just Noise _virtual only_

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Customer Feedback is essential for companies to understand, measure and manage customer experiences. Additionally, it allows companies to systematically listen and respond to their customers. However, we know without a real commitment to improving these experiences customer feedback is just unused data and in many cases it’s just “noise”.
 

Presented By:

Publish Date: October 29, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.