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The retention of key talent in field services has never been more important due to an aging workforce, a diminishing talent pool for new hires, and technological change that is occurring faster than anyone expected. In addition to keeping up with the current role, the changing nature of field service requires employees to acquire new business skills, business process troubleshooting, and the ability to drive increased adoption and consumption within the client’s site.
With the war for talent heating up many companies are asking how are companies dealing with retaining talent and knowledge from the ever changing workforce? Join us during this workout session to learn how one healthcare company is addressing challenges with attrition and working to improve employee retention.
Vice President, Research and Advisory, Field Services, TSIA
Director, Customer Support, Aesynt
Publish Date: October 22, 2014
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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