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Enterprise customers today expect greater engagement from their vendors beyond the sales and support cycle. They expect vendors to help them define their long-term product strategies, implement those strategies, and help them operate their systems. Residency services are provided to help customers drive operational excellence and improve business agility. They can fill critical resource gaps with expertise to match your customer needs.
However, a robust residency business is more than some product part numbers. It is a unique line of business model that requires some specific elements to make it successful.
In this session you will:
Director, Professional Services Enablement, NetApp
Publish Date: October 21, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.