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Successful products have a common trait - they deliver a clearly defined set of capabilities, and they do an outstanding job at it. They delight their customers. More importantly, they got there with a relentless focus on making their customers successful. The good news is... you can too. In this , Shreesha Ramdas, SVP and GM Strikedeck at Medallia, and Paul Piazza, Sr Director of Customer Success at Reciprocity, will walk you through the guiding principles of delivering customer success, and using those insights to guide the development of awesome products.
SVP and GM, Strikedeck
Sr. Director, Customer Success, Reciprocity
Publish Date: October 22, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.