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Conference Presentation

Strikedeck Case Study | From Good to Awesome: Building Great Products That Delight Customers

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Successful products have a common trait - they deliver a clearly defined set of capabilities, and they do an outstanding job at it. They delight their customers. More importantly, they got there with a relentless focus on making their customers successful. The good news is... you can too.  In this , Shreesha Ramdas, SVP and GM Strikedeck at Medallia, and Paul Piazza, Sr Director of Customer Success at Reciprocity, will walk you through the guiding principles of delivering customer success, and using those insights to guide the development of awesome products. 

Presented By:

Shreesha Ramdas

SVP and GM, Strikedeck

Paul Piazza

Sr. Director, Customer Success, Reciprocity

Publish Date: October 22, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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