Conference Presentation

Social Support: Why the Emperor Has No Clothes (Yet)

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Despite all the time and energy spent on Social Support, most leaders will tell you behind closed doors that they don't quite get all the fuss about it. "It's just another channel", they say. Come to this lively, interactive session and discover two simple yet powerful ways where weaving Social Support into your support strategy will quickly make a dramatic impact.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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