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While it is easy to achieve moments of siloed success from digital transformation POCs and initiatives, the real challenge organizations face is scaling their digital programs to drive enterprise-wide outcomes. Join Victor Urbaneja, Operations Director, Ingenico, and Rohan Surve, Senior Director Sales, CSS Corp, for an insightful and interactive session as they share their journey of successfully launching and scaling an ambitious digital transformation program at Ingenico. The program that started as a POC in one country, today spans over 20 countries, bringing in the efficiencies from digitalized and harmonized global operations. The session will cover the challenges and risks faced as the program scaled, and the key lessons learned that you can adopt to accelerate your organization’s digital transformation journey.
Sr. Director Sales, CSS Corp
Global Head of Customer Care & Field Services, Iberia COO, Ingenico, a Worldline brand
Publish Date: May 6, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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