Conference Presentation

Rethinking Professional Service Operations

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After 2.5-years of implementing the Seven Principles of Professional Services at more than 20 global companies, Shane Anastasi, Founder of PS Principles and CEO of CirrusOne (a leading CPQ consulting firm), will review the operational improvements that the principles have led him and other firms to discover. Shane will identify 5 new professional services operational best practices that he now recommends to other PS firms and cross-reference their value in terms of quality and efficiency for different PS Principles customers. Ideally, you'll walk away from this session with a handful of improvements to consider for your own firm.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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