Conference Presentation

Renewal Engagement and Customer Engagement Models

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The panel will compare and contrast the various renewal engagement models they are deploying to optimize the growth of recurring revenues. Topics will span across both business models of on-premise (maintenance and support contracts) as well as XaaS (subscription plans and premium support plans). Which renewal capabilities work in both models, and what are the nuances in XaaS and On-premise? Bring your questions!

Presented By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Peg Rodarmel

VP, WW Infor Subscription Services, Infor

Jens Bernotat

Global Vice President, Strategy and Business Development Maintenance-Go-To-Market and Premium Engage, SAP AG

Publish Date: May 4, 2016

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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