Successful XaaS portfolios deliver a considered blend of technology, services, data, and analytics to ensure customers extract value and deepen their supplier relationship over the long term. These offers are ideally inspired by segmented customer journeys. Isolated and separate Product and Service offer development teams may not be ideal when designing effective integrated customer experiences and offer portfolios.
Come to this session to understand the industry trends for collaborating and organizing to design exceptional XaaS customer experiences and offer portfolios. Through discussion of the most recent data and live Q&A, participants can acquire the information they need to contemplate what next steps might be on the cards for themselves and their company.
Includes pre-recorded overview of Complete XaaS Offers with industry examples.
Attendance unlimited.
Tracks: Interactive Breakout, Service Revenue Generation, XaaS Product Management