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Successful XaaS portfolios deliver a considered blend of technology, services, data, and analytics to ensure customers extract value and deepen their supplier relationship over the long term. These offers are ideally inspired by segmented customer journeys. Isolated and separate Product and Service offer development teams may not be ideal when designing effective integrated customer experiences and offer portfolios. Come to this session to understand the industry trends for collaborating and organizing to design exceptional XaaS customer experiences and offer portfolios. Through discussion of the most recent data and live Q&A, participants can acquire the information they need to contemplate what next steps might be on the cards for themselves and their company. Includes pre-recorded overview of Complete XaaS Offers with industry examples.Attendance unlimited. Tracks: Interactive Breakout, Service Revenue Generation, XaaS Product Management
Publish Date: December 10, 2020
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.