Conference Presentation

Pre-Conference Keynote Panel | Real-World Examples of Digital Transformation (sponsored by FinancialForce)

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Digital transformation, a.k.a. digitization or digitalization, is the transformation of people, process, and technology to fully leverage the changes and opportunities of digital technologies. For B2B technology firms, this has huge implications for the creation, delivery, and support of hardware and software. In this panel discussion, we will hear from pacesetter TSIA member companies about the potential for digital transformation, early success stories, and challenges from a variety of perspectives across the enterprise. 

Presented By:

John Ragsdale

Distinguished VP, Service Technology Research, TSIA

Ashok Gunasekaran

VP, Customer Support & Technologies, Informatica

Elizabeth Tsui

Head of Customer Success, Americas, Blue Prism

Publish Date: October 21, 2019

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Peg Rodarmel, SVP, Subscription Services, Infor

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