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With the shift toward cloud technology meaning fewer IT resources are available, enterprise technology companies are finding a new source of revenue for professional services: Microtransactions. These small, bite size projects, such as customizing a screen or creating a report, are a great way to boost consultant utilization and create a new revenue stream. However, with an industry average of 38 business days to deliver a PS proposal, current systems and processes can't support this approach profitably or at scale. In this session, hear more about this trend, learn how to create a lucrative business for PS microtransactions, and take a look at some innovative technology emerging to automate proposal generation and even introduce self-service quotes and payment.
Distinguished VP, Service Technology Research, TSIA
Publish Date: May 8, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.