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Conference Presentation

Panel Discussion: The Role and Function of PS Operations

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This panel discussion is focused on the role, function and importance of operations within services. The four panelists will provide insights and perspectives on operations within their respective organizations. This will be an interactive session that will allow those that attend to engage in interactions with the panelists and our session leaders.

Presented By:

James Cho

Director Research, Professional Services & Operational Best Practices, TSIA

Thomas Von Alm

Head of Operations, SAP Services North America, SAP

Jeff Sontheimer

VP, Global Services Enablement, Guidewire Software

Publish Date: October 18, 2016

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Peg Rodarmel, SVP, Subscription Services, Infor

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