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Conference Presentation

Optimizing the Professional Services Sales Motion to Deliver Customer Outcomes and Achieve Your PS Goals

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Our industry has generally gotten pretty good at the sales motion related to successful attach of product led implementation services. But for services led offers or for outcome based services, the picture isn’t nearly as rosy. What are the unique go-to-market requirements for optimizing the sales motion to deliver on the promise of customer outcomes and to do so in a way that drives company and customer success? What are some common and emerging customer outcome based services offerings? What are the practices, skills, metrics and tools you need in your organization to successfully land customer outcome services in the marketplace? Join this session to work on these problems interactively with your peers and learn from experts in the industry.

Presented By:

Bo Di Muccio

Distinguished VP, Professional Services Research, TSIA

Dave Young

Sr. Director, Professional Services Research, TSIA

Brian Hodges

President and Co-Founder, nCloud Integrators

Publish Date: May 6, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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