Conference Presentation

Optimizing Renewal Rates via Partners

This report is for Service Revenue Generation members only

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Support Partners are a fundamental element to expanding market presence globally, especially where local language is a key requirement. However, transacting maintenance renewals through these third parties can bring complexity and conflict. Come hear how BMC’s Support Sales team has evolved our practices to increase renewal rates for contracts where Support Partners are involved.


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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